Effective Date: October 15, 2026
Overview
Hoang's Jewelry Design (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, shop for jewelry, or contact us (collectively, the “Services”).
Information We Collect
Depending on how you interact with us, we may collect your name, email address, phone number, billing and shipping addresses; account and login details; order history, products purchased, payment and transaction details; communications and preferences; and device, browser, IP address, and website usage information. Payment information is processed by payment service providers to complete your transaction.
Personal Information Sources
We may obtain information directly from you when you place an order, create an account, contact us, or otherwise use the Services. We may also collect information automatically from your device through cookies and similar technologies. Service providers may collect or process information on our behalf, and we may receive information from business partners or other third parties where appropriate.
How We Use Personal Information
We use information to process payments, fulfill and ship orders, manage accounts and returns, provide customer support, and communicate with you. We may also use it to improve and personalize our Services, understand website usage, send marketing communications where permitted, prevent fraud, protect our business and customers, and meet legal obligations.
How We Disclose Personal Information
We may disclose personal information to Shopify and other service providers that support our business, such as payment processors, shipping and fulfillment providers, website hosting, analytics, and customer support providers. These providers process information to perform services for us.
Where applicable, we may share information with business or marketing partners for advertising or marketing, subject to your choices and applicable law. We may also disclose information when you direct or consent to it, with affiliates if applicable, in connection with a business transaction, or when necessary to comply with law, respond to lawful requests, enforce our terms, prevent fraud, or protect rights and safety.
Data Security and Retention
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure. We retain information for as long as reasonably needed for the purposes described in this policy, including fulfilling orders, maintaining records, resolving disputes, and complying with legal obligations.
Third-Party Links
Our Services may contain links to websites or services operated by others. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information to them.
Your Privacy Rights
Depending on where you live and applicable law, you may have the right to request access to, a copy of, correction of, or deletion of your personal information; to opt out of the sale or sharing of personal information or its use for targeted advertising; and to limit certain uses of sensitive personal information. These rights may be subject to exceptions. We will not discriminate against you for exercising applicable privacy rights.
To make a request, contact us using the details below. We may need to verify your identity before completing a request. Where permitted, an authorized agent may make a request on your behalf. You may unsubscribe from marketing emails using the link in those messages; we may still send transactional or service-related communications.
Children's Privacy
Our Services are not directed to children under 16. If you believe a child has provided us with personal information without appropriate permission, please contact us so we can review and address the request in accordance with applicable law.
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand usage, and, where applicable, support marketing. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality. Where required by law, we honor applicable opt-out preference signals.
Changes to This Privacy Policy
We may update this policy to reflect changes in our practices, services, or legal requirements. We will post the revised policy on this page and update its effective date when appropriate.
Contact Us
Store Name: Hoang's Jewelry Design
Address: 9200 Bolsa Ave, Westminster, CA 92683
Phone: +17145048886
Email: info@hoangsjewelrydesign.com
Opening Hours:
Monday: Closed
Tuesday: 12–5 PM
Wednesday (Veterans Day): 12–5 PM; hours might differ
Thursday to Sunday: 12–5 PM
(GMT-07:00) Pacific Time
Response Time: We respond within 24 hours.